🇦🇺 English, 30 October 2026, incident response
WSA Investigating Cybersecurity Incident
Unauthorized access to WSA's IT systems caused a cybersecurity incident.
WSA took certain internal and customer-facing IT systems offline as a precautionary measure and to contain the incident, and these systems are now being restored in a phased and prioritized manner.
The incident did not affect Widex and Signia hearing aids, but some software and apps were impacted, including Widex Compass Cloud and the Widex Moment app.
WSA’s e-commerce sites are fully functional, with orders still able to be placed through the sites and current orders continuing to be processed and shipped.