🇿🇦 English, 9 October 2026, enterprise AI
SAP says enterprise context is key to predictive AI operations
Organisations need to combine intelligence with business context to make their operations predictive rather than reactive.
Raptopoulos said that organisations need an AI layer anchored in their operational context to respond faster and improve predictions. This involves more than data; it also encompasses how a company operates, makes decisions and uses its transactional systems.
He believes that Africa could use emerging technologies to bypass some stages of technological development, potentially leapfrogging previous stages and applying technology to areas such as transparency and efficiency in the public sector.
Raptopoulos acknowledged that AI agents could behave unpredictably even when rules and controls are in place, and that governance, security and clear accountability are essential to managing autonomous systems safely.