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🇺🇸 English, 18 October 2026, cybersecurity threats

Retailers face growing cybersecurity threats amid AI investment

Retailers are exposed to numerous potential points of attack due to customer data, payment systems, and older technology infrastructure.

The World Economic Forum’s Global Cybersecurity Outlook 2026 found that 87% of organisations had experienced rising cyber risks linked to AI vulnerabilities.

EY warned that greater reliance on AI could expose weaknesses in retailers’ strategies, governance, and operating models, particularly as digital adoption increases the risks surrounding customer privacy and cybercrime.

Retailers’ future success would depend on combining technological investment with clear strategies that account for different possible outcomes.

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